Terms & Conditions

Last Updated: 20 October 2026

Welcome to Outgrip. These Terms & Conditions govern your access to and use of our website and the purchase of products from Outgrip. By accessing our website or placing an order, you agree to these terms.

Please read them carefully before using our website.

1. About Outgrip

Outgrip is a golf glove brand focused on quality craftsmanship, comfort and performance. We aim to provide golfers with thoughtfully made products that deliver quality without unnecessary brand markups.

In these terms, “Outgrip,” “we,” “our” and “us” refer to the business operating this website. “You” and “your” refer to website visitors and customers.

2. Use of Our Website

You agree to use our website only for lawful purposes. You must not:

• Use our website in a way that violates applicable laws or regulations.
• Attempt to gain unauthorised access to our website, systems or customer information.
• Interfere with the website’s operation, security or functionality.
• Submit false, misleading or fraudulent order information.
• Copy, reproduce or misuse website content without permission.

We reserve the right to take appropriate action where website use breaches these terms or applicable law.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices and other information on our website are accurate.

However, colours and product appearance may vary slightly depending on your screen, device or lighting conditions. Minor variations may also occur due to the nature of materials and manufacturing processes.

We reserve the right to correct errors, update product information and discontinue products where appropriate.

Nothing in these terms excludes your rights under applicable consumer protection laws.

4. Pricing and Payment

All prices and applicable taxes will be displayed at checkout. The currency used for transactions will be identified on our website or during checkout.

Shipping charges and other applicable costs will be disclosed before you complete your purchase.

Payments must be completed through the payment methods available at checkout. Orders may not be processed until payment has been authorised or confirmed.

We reserve the right to correct pricing errors and contact customers if an order has been affected by an obvious pricing or listing error. Any cancellation or refund will be handled in accordance with applicable law.

5. Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected products.

An order confirmation acknowledges that we have received your order; it does not necessarily mean that the order has been accepted or dispatched.

We reserve the right to decline or cancel an order where reasonably necessary, including in cases of suspected fraud, product unavailability or an obvious listing error. If payment has already been taken for an order that is cancelled, any applicable refund will be processed in accordance with the law.

6. Shipping and Delivery

Delivery options, shipping charges and estimated delivery timeframes will be provided where available during checkout or in our shipping information.

Delivery estimates are not guaranteed and may be affected by carriers, weather, public holidays or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery details. Please contact us promptly if you identify an error in your shipping information.

For more information, please refer to our Shipping & Delivery Policy.

7. Returns, Refunds and Exchanges

Our returns and refunds process is explained in our Returns & Refunds Policy.

Change-of-mind returns, where offered, may be subject to eligibility requirements. However, nothing in our policies limits or excludes consumer rights that cannot legally be excluded, including rights relating to faulty or misdescribed products under Australian Consumer Law.

Please contact us if you experience a problem with a product or order.

8. Intellectual Property

All website content, including text, photographs, product images, graphics, logos, branding and design elements, is owned by Outgrip or used with permission, unless otherwise stated.

You may view and use the website for personal, non-commercial purposes. You must not reproduce, distribute, modify or commercially exploit our content without prior written permission, except where permitted by law.

9. Third-Party Services and Links

Our website may include links to third-party websites or use external services, including payment processors and delivery providers.

These services may be governed by their own terms and privacy policies. We are not responsible for third-party websites or services to the extent permitted by law.

10. Website Availability and Security

We aim to keep our website available and operating correctly. However, we do not guarantee uninterrupted access or that the website will always be free from errors, interruptions or security vulnerabilities.

We may update, suspend or modify parts of the website for maintenance, improvements or other legitimate operational reasons.

11. Limitation of Liability

To the extent permitted by law, Outgrip is not responsible for losses arising from your misuse of the website, unauthorised use of your account or circumstances beyond our reasonable control.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot legally be excluded, restricted or modified under Australian Consumer Law or other applicable legislation.

Where liability can lawfully be limited, any limitation will apply only to the extent permitted by applicable law.

12. Privacy

We handle personal information in accordance with our Privacy Policy and applicable privacy laws.

Please review our Privacy Policy to understand how personal information may be collected, used, stored and disclosed when you browse our website or place an order.

13. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our products, services, business practices or legal obligations.

Updated terms will be published on this page with a revised “Last Updated” date. Changes will apply as permitted by applicable law.

14. Governing Law

These terms are intended to operate in accordance with the laws applicable to Outgrip’s business in Australia, including relevant Victorian laws where applicable.

Any disputes will be handled in accordance with applicable law, and nothing in this section removes any mandatory rights or protections available to consumers.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us through the contact page on our website.

Please include relevant order details if your enquiry relates to a purchase.

Outgrip — Made for the players, not the brands.